Client: Email for my sites is not working. I try to log in and it just says invalid password over and over.

Us, after checking: Your account is currently deactivated as you have multiple unpaid invoices. You can log in to the billing system at (link) with (login).

Client: How could they be inactive when all the invoices are paid?

What we didn’t say: well, genius, that would be because you just now paid all your unpaid invoices after we told you that was the reason, wouldn’t it? It isn’t like those are not timestamped like everything else around here.

Us: The account has been reactivated.